Type of project : Next-gen project, software project / Scrum
Type of user : Administrator
Situation: When completing a sprint, although issues have been moved to the "DONE" column, they are seen as not resolved.
How to resolve issues ? I saw posts saying that we need to add a workflow, and on "DONE" add a post function to change resolution to DONE - which I all did (https://confluence.atlassian.com/jirakb/jira-issues-need-a-resolution-826873869.html).
But then I need to assign it to a project. As you can see on one of the screenshots I have created a workflow ("fix resolutions workflow") which has been assigned to one project but cannot be assigned to the software project I want.
Problem: When I open any next gen software project, on the settings tab, the workflow sub-tab doesn't appear. Only appear the followings : Details, Access, Issue types, Features and Apps. How can I access workflows on the software next gen project ?
Very weirdly, the workflow tab does appear for other projects of type "Business project". But I really want to use the sprint functionality.
1) Is it the right way to resolve issues?
2) If yes, how can I make the workflow tab appear in order to assign a certain workflow to the project ?
Hello @Ismail Alami
When working with next-gen projects, the classic workflow scheme creation and assignment does not work. Next-gen projects currently have not released the workflow control functionality as was known to other project types.
Solution: In the context of a next-gen project, an issue is considered resolved when it reaches the right-most column on the board, regardless of the name of the column.
Some extra info: If you want to implement so transitions rules, as you would in classic workflows, you can add rules to the board. You can find this by clicking the top-right meatballs button on the board page and selecting 'Manage Rules'.
When to use CSV importer When managing your processes in Jira, there are many occasions where you need to create a lot of tasks. Creating them one by one will cost you a lot of time and effort and i...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events