Workflow : Assign ticket to user if ticket is under QA column

[Joao Borges]

Hi there,

How could I set a rule that all QA tickets be assigned to 1 user by default

Right now we have :

Ticket moves from " In Progress" to READY FOR QA  and then QA. I would like all tickets in QA to be assigned to 1 user ONLY by default

Thanks

[Trudy Claspill · Accepted solution]

You can update the workflow transitions so that when issues move to the QA status the Assignee field gets set to a specific value.

Add a Post Function to "Update Issue Field". Assignee is one of the fields that can be updated through that Post Function.

[Joao Borges]

Yes, I was able to figure out a few minutes after posting the question . Thanks @Trudy Claspill 

[John Funk]

Hi Joao,

Do you already have a rule started? Can you share a screenshot of it?

[Joao Borges]

John

I was able to figure out a few minutes later - I did the same steps as Trudy mentioned below 

Thanks