Why there is already added Github organisation on newly added Github App from marketplace?

[Shah Rukh]

I have added Github App from marketplace and after clicking on Grt Started it redirects me to the Github organisation page and There was already an organisation added and that says

Added "6 Months Ago",

Last Sync Update "2 Years Ago".

Is that a sample organisation or How is it possible because the account itself is created Today.

[Pramodh M]

Hi @Shah Rukh 

It is possible you may have installed Jira App on Github Organization earlier and it has picked up that, you can go and initiate a new connection by reconfiguring the connection.

Thanks,
Pramodh

[Shah Rukh]

Hi @Pramodh M

Sorry, but no this is the first time i have created the Atlassian Account with this email address.

And the thing is i don't have aceess to that Github organisation/repo that is in my Github configuration.

If others person connection is showing in my account then it may be possible my account details can show in others.

[Pramodh M]

If others person connection is showing in my account then it may be possible my account details can show in others.

This is not possible for personal accounts.

It's possible with GitHub Organization.

Thanks,
Pramodh

[Shah Rukh]

But how is it still possible anyhow that one person connection is already added to my Github configuration someone i don't know.

[Shah Rukh]

Is there any direct way i can raise a complaint to Atlassian Support.?

Because as soon as i select the JIRA Product in the Support section. It is redirecting me to the Community page.

[Pramodh M]

https://support.atlassian.com/contact/#/

Please reach out to Atlassian Team here, you have to be logged in

Thanks,
Pramodh