Why my self hosted jira broke completely due to javascript error?

kapusj01 November 7, 2017

FireShot Capture 18 - Agile Board - Abyss Glass Jir_ - http___j.abyssglass.pl_secure_RapidBoard.jspa.pngUnfortunately neither server restart, nor browser refreshes helped. I would be very grateful for help as it makes Jira impossible to use for whole team.

1 answer

0 votes
Daniel Wester
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
November 7, 2017

Looks like the javascript got corrupted. Couple of things for you to check.

1. Restart Jira and watch the atlassian-jira.log file. If it complains about generating files etc - it could be a problem with file permissions.

 

2. Restart Jira in safe mode (without plugins) by executing:

./start-jira.sh --disable-all-addons

If it comes up and works then your issue is an add-on. If this is the case go through each add-on and enable it until Jira "breaks" again..

Suggest an answer

Log in or Sign up to answer