Why is there no box to enter a license key for Jira?

Installer says:  "if you don't have a working internet connection"

Installer says:  "Specify your license key"

THERE IS NO BOX TO ENTER A LICENSE KEY.

 

jira-snip1.PNG

Jira - Snip 3.PNG

1 answer

1 accepted

0 votes
Answer accepted

Yep this implies that there's something wrong with your installation. The page isn't rendering because your installation is broken. Can you provide details about your setup? Can you list the errors that are in the Browser Console/Application Log?

Or, possibly, that the browser is broken and rendering things incorrecly.  Same diagnostics though!  (and try another browser)

Registration entered on a client computer.  OK to close ticket.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Feb 26, 2019 in Jira Software

How to prevent the propagation of unused project schemes, workflows & screens in Jira software

Atlassian ranks project attributes as the third most important factor impacting performance in the category of data. It’s not surprising, since project attributes are precisely the rules used to ma...

628 views 0 7
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you