Why is there no box to enter a license key for Jira?

Installer says:  "if you don't have a working internet connection"

Installer says:  "Specify your license key"




Jira - Snip 3.PNG

1 answer

1 accepted

Yep this implies that there's something wrong with your installation. The page isn't rendering because your installation is broken. Can you provide details about your setup? Can you list the errors that are in the Browser Console/Application Log?

Or, possibly, that the browser is broken and rendering things incorrecly.  Same diagnostics though!  (and try another browser)

Registration entered on a client computer.  OK to close ticket.

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Feb 15, 2018 in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

1,123 views 6 19
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot