Why is a user that isn't part of a specific group allowed to close an issue in agile?

We have ~5 user groups set-up and only one has the permission level to close issues in the permission scheme. Unfortuantley, all of the user groups have the ability to close issues and this is something that I am trying to prevent.

2 answers

1 accepted

0 votes
Accepted answer

Hi Frank,

You may check why those users have permission to close issues by using the JIRA Admin Helper.

The plugin should provide you with the reason why a particular user has permission to perform the selected action for a specific project.

I hope this information helps.

Cheers,

Danilo

0 votes

If in doubt, open the workflow and look at the conditions on the transition. If there are none, or you've got some very open ones (like anyone who is the role of user), you'll need to work out how to make them stop matching the rules.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Mar 28, 2018 in Jira Software

Can a company’s culture make or break agile adoption?

Can a new-to-agile team survive and thrive in a non-agile culture? If so, what advice would you give to those trying to be agile in a non-agile culture? What's the key(s) to success? Share your thoug...

17,625 views 18 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you