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Why is JIRA running so slowly?

I have always used JIRA, but I've recently started at a new company that doesnt have it. So I've set up a mock up project (only about 30 JIRA issues total) to demo it to my boss and show the benefits it would bring here.

However, it is running embarrisingly slow and I can't really demo it like this, or even suggest we should used it. It usually hangs for 10-20 seconds whenever I navigate to a new page and regularly forces me to close IE. If it's this slow for one person, how slow will it be for 200+?

It wasn't this slow in my previous company, any ideas what the problem might be?

2 answers

1 accepted

1 vote
Answer accepted

There was an incident today on Jira related to performance on confluence and Jira but it looks like they already solved it.


Is it still running slow?

Nope, still slow. I switched to Chrome however and its much faster now. Not sure why that made a difference...

If Chrome is fine then it must be just IE issue. Anyway, Atlassian is stopping support of IE11 soon so things might not be running as well as in other browsers, viz:

That makes sense, thanks

Like Nikki Zavadska _jexo_ likes this

I use Chrome on a regular basis and have continued having this issue. 

I think maybe the interface is just too heavy. I face the same performance issues with Chrome  83.0.4103.106. And I don't think it's a hardware problem on my side, as I'm using a good set of CPU/GPU/Memories.

Like Walter Lamm likes this

Junio, I am inclined to agree. I've tried every known suggestion provided in every forum I've found no fix and certainly no change. 

Like # people like this

I keep opening the same board in a fresh instance and it seems to help for a little while only. Then that one locks up too.

Why is Trello not figuring this out rather than leave it to the end users? It must be a serious issue. I have considered leaving Trello.

At times, while I am waiting, I go and do something else. Just now I had an over three minute wait and still no response so I quit waiting and am going to do something else but first I am writing this post. Does Atlassian feel this is acceptable?  I would like it to work but I do not have this kind of time to give to the sue of this product. 

PS: I am using DuckDuckGo and have never seen anything opposing this from Trello. If

so it would be good to know and why. 

I have the same problem, it was fine at a previous company about 1.5 yrs ago, now really slow making it impossible to demo to my company. Another remote person in my company with his own instance is having the same problem. Youtrack is really responsive and it looks like they may be favouring this option due to the slowness of JIRA that everyone is experiencing, which will be a shame as I like JIRA and its plugins.

sdweise I'm New Here May 19, 2022

For us (new 2022), Jira remains very slow, too. You create a ticket, and it takes 10 seconds for the ticket to open properly to add its details. Anybody else still encountering similar slowness? 

Yep. Painfully slow.


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