Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Why is JIRA running so slowly?

I have always used JIRA, but I've recently started at a new company that doesnt have it. So I've set up a mock up project (only about 30 JIRA issues total) to demo it to my boss and show the benefits it would bring here.

However, it is running embarrisingly slow and I can't really demo it like this, or even suggest we should used it. It usually hangs for 10-20 seconds whenever I navigate to a new page and regularly forces me to close IE. If it's this slow for one person, how slow will it be for 200+?

It wasn't this slow in my previous company, any ideas what the problem might be?

2 answers

1 accepted

1 vote
Answer accepted

There was an incident today on Jira related to performance on confluence and Jira but it looks like they already solved it.


Is it still running slow?

Nope, still slow. I switched to Chrome however and its much faster now. Not sure why that made a difference...

If Chrome is fine then it must be just IE issue. Anyway, Atlassian is stopping support of IE11 soon so things might not be running as well as in other browsers, viz:

That makes sense, thanks

Like Nikki Zavadska _jexo_ likes this

I use Chrome on a regular basis and have continued having this issue. 

I think maybe the interface is just too heavy. I face the same performance issues with Chrome  83.0.4103.106. And I don't think it's a hardware problem on my side, as I'm using a good set of CPU/GPU/Memories.

Junio, I am inclined to agree. I've tried every known suggestion provided in every forum I've found no fix and certainly no change. 

Like Junio Cezar likes this

I keep opening the same board in a fresh instance and it seems to help for a little while only. Then that one locks up too.

Why is Trello not figuring this out rather than leave it to the end users? It must be a serious issue. I have considered leaving Trello.

At times, while I am waiting, I go and do something else. Just now I had an over three minute wait and still no response so I quit waiting and am going to do something else but first I am writing this post. Does Atlassian feel this is acceptable?  I would like it to work but I do not have this kind of time to give to the sue of this product. 

PS: I am using DuckDuckGo and have never seen anything opposing this from Trello. If

so it would be good to know and why. 

I have the same problem, it was fine at a previous company about 1.5 yrs ago, now really slow making it impossible to demo to my company. Another remote person in my company with his own instance is having the same problem. Youtrack is really responsive and it looks like they may be favouring this option due to the slowness of JIRA that everyone is experiencing, which will be a shame as I like JIRA and its plugins.


Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Software

How to create Jira issus from Excel file?

When to use CSV importer When managing your processes in Jira, there are many occasions where you need to create a lot of tasks. Creating them one by one will cost you a lot of time and effort and i...

4,496 views 22 32
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you