Why haven't expiration dates on "Versions & Licenses" page in Jira been updated?

JConstantine August 13, 2020

Here are the expiration dates on "Versions & Licenses" page in Jira:
2020-08-13_17-03-41.pngAnd here are the expiration dates at https://my.atlassian.com/products/ :
2020-08-13_17-05-25.pngWhy haven't the expiration dates in Jira been updated?

1 answer

1 vote
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 13, 2020

The expiration dates are encoded into the licence key.

My guess is that you have renewed your licences, but not applied the new keys to the services

JConstantine August 13, 2020

Got it. Thank you. I just didn't know that I had to do it manually.

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