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Why don't I have a Create button in the new Jira Cloud navigation?

The new Jira cloud navigation documentation clearly shows and discusses a "Create" button, but I have no such button. The browser window is wide enough that there's no "More" button in the nav bar, and widening the window further doesn't add anything to the bar.

No Create button in Jira.PNG

The "c" keyboard shortcut works.

To check whether there was some browser and/or caching issue, I logged in to Jira with a different browser than the one I normally use. No Create button there.

Is the lack of a visible button due to a bug or a configuration issue?

1 answer

0 votes
Warren Community Leader Jun 30, 2020

Hi @Jesse Pelton 

The white box to the right of Apps is your Create button, just not sure why it isn't showing. As an example, see mine below


I've seen that happen when I've messed up a colour scheme, and when browser addons are blocking bits of pages.

The problem shows up with Chrome out of the box (no add-ons), and I don't have any browser or application themes/schemes.

The button element start tag is

<button id="createGlobalItem" data-hide-on-smallscreens="true" type="button" data-testid="atlassian-navigation--create-button" class="css-1aaz87w">

The CSS for the element's class (css-1aaz87w) sets color: rgb(255, 255, 255) and background: rgb(255, 255, 255) none repeat scroll 0% 0%, That's white on white, which of course renders as a white box.

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