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Why does my "Set Fix Version" rule suddenly not work? Edited


i created a rule which sets the fix version to the next unreleased version when a issue is transitioned from in progress to resolved. It always works perfect!

Suddenly it does not set the fix version. When I tried to set label, comments too this works. Only the fix version is not set.

Has anyone an idea what's going wrong?





3 answers

1 accepted

2 votes
Answer accepted
Daniel Ebers Community Leader Feb 05, 2021
0 votes
Sandesh Shetty Community Leader Feb 03, 2021

@Reinhard Unger 

Can you please check the audit log for this rule.

@Sandesh Shettythe audit log in my screenshot is from this rule. I only added some manipulation in other fields (label, comment, ...) to test if the "if-else" is not working..

0 votes

Hi @Reinhard Unger 

Do you have any unreleased fixversions?

Just checking the basics first!


Hi @Stephen Wright _Elabor8_ , sorry - i forgot the screenshots. I added it in my post. Yes I have an unreleased fix version.

Thank you!

Hi @Reinhard Unger 

Is it working for you again now?


Hi @Reinhard Unger 

I tested this on our instance and found like yourself, the "Next unreleased version" doesn't activate.

I looked through the list of Automation bugs on JAC, and could not locate a bug for this. I would advise raising your own bug via the dashboard.

In the meantime, I did find that it still works if you specify a version - not dynamic, but still possible to use whilst this is investigated :)


Daniel Ebers Community Leader Feb 08, 2021

Meanwhile a bug was raised on this:

Like # people like this

Awesome, I didn't locate this one - nice find :)


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