Under Project Settings > Automation, I created a rule to send an email when a new ticket is created. In the automated email, I want to show who the Reporter is on the issue.
However, when I use {{issue.reporter}} in the email body html of the "Then: Send email" step, the email I receive shows the reporter's ID and not the person's first and last name.
Is there a work around for this? The id is useless.
Thanks in advance!
Try {{issue.reporter.displayname}}
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Lol…glad I could help.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
@Sebastián Gonzalez , No creo que sea posible.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.