I just got a new laptop Microsoft 10 Pro. Now, when I attempt to view an attachment in an existing jira ticket, I get error "Failed to load". When I create a new issue and try to add a screen shot or attach a word document to the issue, I get error message: We couldn't save your comment. It might be empty or have invalid formatting. If you copy-pasted, try removing the formatting and adding it directly in the editor.
Any help will be appreciated.
Hi @Jody McMillan -- Welcome to the Atlassian Community!
Please take a look at this post, and scroll down to the comments from the Atlassian folks as they list some open defects and possible causes of this symptom:
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