Why are notifications so subtle and quiet?

Geo Smith I'm New Here Dec 19, 2017

Users often miss notifications from Hipchat.   Notification sounds are turned on but the sound is so quiet and subtle that it is often missed.


Can a custom sound be attached to HIPCHAT through a windows theme to make it more difficult to miss?

 

How can we make the notifications LOUDER or LESS SUBTLE?

 

Hoe about a pop up window that goes to the center of the screen to make sure it isnt missed?

1 answer

Hi Geo,

You can set Hipchat notifications by logging to Hipchat from your browser, profile-> Settings-> Notifications

Screen Shot 2017-12-19 at 10.49.06 PM.png

Screen Shot 2017-12-19 at 10.49.18 PM.png

I also found this page that gives some details:

https://confluence.atlassian.com/hipchat/get-and-set-notifications-744328124.html

Hope it helps,

Carlos

Geo Smith I'm New Here Dec 20, 2017

Thanks Carlos - we have set the notification settings.  The PROBLEM is the resulting notifications are difficult to hear.

 

We are an OEM and there is some ambient noise to consider.  We are looking for a way to make the notifications much louder.

 

Thanks for the help
Geo

What about setting up text message or push notifications to your phone (there is an option for this too)? Would that work better?

Carlos

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