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Why am I unable to associate a field to a screen?

I'm setting up a classic software project and wanted to use a custom field that was created in a Next Gen project. If I go to the Default Field configuration as shown below:

Default Field Configuration.png

It shows the field as not being associated with any screens. When I edit the configuration I am unable to find that field to change it's configuration. I am also unable to find it in the custom field list. 

Field Configuration.png

I am also unable to add the field to the screen.Issues Configure Screen.png

What am I not understanding here? If this is one of the things you can't do with mixed systems then why does it show up in the original Field configuration screen if it can't be added to the project.

1 answer

1 accepted

2 votes
Answer accepted
Fazila Ashraf Community Leader Nov 19, 2020

@Danno  , 

Fields in next-gen projects are contained within the project itself. Currently, you can't share a field created in one next-gen project with another next-gen project, or with a classic project. Similarly, you can't use a custom field created in a classic project on your next-gen project issues

 

Refer to https://support.atlassian.com/jira-software-cloud/docs/available-custom-fields-for-next-gen-projects/

@Fazila Ashrafthank you for finding what I suspected to be true. Atlassian needs to do a better job of hiding fields that aren't available for use across projects. In fact the more I learn about Next-Gen projects the less I like them. It goes against the good practices of keeping your instances clean by not cluttering up the system with extra fields. Oh well.

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