Why I cant configure the filters and screens

[Christina Liang]

The field configuration seems locked, and even though I am an administration, there is no indication for me to edit or take actions to the fields. 

I want to add 'story points in my stories' or 'issues' but I wont be able to add that in.

Similar to my 'screen schema', I wont be able to reconfigure anything, for now, basically there is nothing important there at my screen schema.

Anyone knows why is that? 

Thank you. 

[Jack]

I suspect that you are a Project admin for one of the two projects where this scheme is shared. As a project admin you are not allowed to edit shared schemes. For this you need to be site admin. You could create a new scheme for your one project and edit.

[Christina Liang]

Hi Jack,

Thanks for your help. Yes I contacted Jira Admin, and now the problems are resolved.

Kind regards,

Christina 

[Gonchik Tsymzhitov]

Hi! 

in the last screenshot, you can see a new option Issue Layout.

Could you follow to that configuration, please?

Also, you can review via issue panel 

[Christina Liang]

Hi Gonchik,

Thanks for your help. Yes I contacted Jira Admin, and now the problems are resolved.

Kind regards,

Christina 

[Gonchik Tsymzhitov]

@Christina Liang  That's great!

[Jack]

@Christina Liang , can you share here what the final resolution was? This will benefit others possibly.