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Why I cant configure the filters and screens

The field configuration seems locked, and even though I am an administration, there is no indication for me to edit or take actions to the fields. 

I want to add 'story points in my stories' or 'issues' but I wont be able to add that in.

 

Similar to my 'screen schema', I wont be able to reconfigure anything, for now, basically there is nothing important there at my screen schema.

Anyone knows why is that? 

 

Thank you. 

 

Fields not editable.PNGscreens.PNG

2 answers

1 vote
Jack Community Leader Feb 01, 2021

I suspect that you are a Project admin for one of the two projects where this scheme is shared. As a project admin you are not allowed to edit shared schemes. For this you need to be site admin. You could create a new scheme for your one project and edit.

Hi Jack,

Thanks for your help. Yes I contacted Jira Admin, and now the problems are resolved.

 

Kind regards,

Christina 

0 votes

Hi! 

in the last screenshot, you can see a new option Issue Layout.

Could you follow to that configuration, please?

Also, you can review via issue panel 

image.png

Hi Gonchik,

Thanks for your help. Yes I contacted Jira Admin, and now the problems are resolved.

 

Kind regards,

Christina 

Like Gonchik Tsymzhitov likes this

@Christina Liang  That's great!

Jack Community Leader Feb 08, 2021

@Christina Liang , can you share here what the final resolution was? This will benefit others possibly.

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