Why I can't add a ninth user with a free plan?
Why I can't add a ninth user with a free plan?
2 answers
1 accepted
Dirk Ronsmans
Community Leader 
Community Leader
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Hi @Devloop Devloop ,
What is your setting towards default access?
If you have the checkbox/slider enabled that a new user should have default access to JSD it might throw you this error even tho you have JSW licenses available.
Could you double check that? You can find that on https://admin.atlassian.net and then going to product access under site settings
Liam Green
Rising Star 
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Liam Green
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
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