Hi @Devloop Devloop ,
What is your setting towards default access?
If you have the checkbox/slider enabled that a new user should have default access to JSD it might throw you this error even tho you have JSW licenses available.
Could you double check that? You can find that on https://admin.atlassian.net and then going to product access under site settings
Catch up with Atlassian Product Managers in our 2020 Demo Den round-up! From Advanced Roadmaps to Code in Jira to Next-Gen Workflows, check out the videos below to help up-level your work in the new ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events