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While bulk moving issues I get 500 error

I am moving in bulk issues from 1 project to the other.

 

1. Today when I moved the 1st project I encountered a weird behavior.

- I selected that the issue type will be changed from a task to a subtask

- there was a select, where I chose the parent on a new board

- after the move was completed all those issues were not on the new board

- I could find them in the Issues section, however none of them had a parent (which is weird, since all subtasks have to have a parent)

- I solved this problem by bulk editing those issues - adding a parent to them

 

2. After the 1st point, I started moving the second project the same way, which gave me an error of 500.

image.png

  • Log reference: a38c8a89-5192-4bcd-bfd3-f154e09e9a23

on the url:

****/secure/views/bulkedit/BulkMigrateChooseContext.jspa

1 answer

0 votes
John Funk Community Leader Jun 01, 2021

Hi Kazakov,

500 errors are slippery things. I used to get them a lot when I didn't have contexts attached to all of my custom fields. I would start there first. 

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