Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,455,721
Community Members
 
Community Events
175
Community Groups

When working in Jira as an administrator, I am sometimes unable to access/view filters and projects.

There are times when I try to populate a filter or establish an advanced roadmap plan with an issue source connected to a filter, but am unable to see the filter. When I cross-reference with colleagues, they can see the needed information, but I can not despite the same permissions. 

1 answer

0 votes
John Funk Community Leader Dec 08, 2022

Hi Nicole - Welcome to the Atlassian Community!

Access is based on the permission scheme associated with the project or how filters are shared. Just being a Jira Administrator does not give a user wholesale access to everything. You still have to have those permissions granted through the scheme. 

One way to check what you need is through the Permission Helper function found within the Permission Scheme. 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Site Admin
TAGS

Atlassian Community Events