This is what the console says in IE. What can we do to allow customers with IE to log on to the JSD?
you may also want to look at this thread. a couple of scenarios called out there. https://community.atlassian.com/t5/Answers-Developer-Questions/JIRA-Servicedesk-not-loading-in-IE/qaq-p/464787
the one i ran into had to do with IE's Compatability mode.
OK, it was the defect mentioned in the link. Managed to resolve with the workaround described editing the code.
Is there a new version the JSD available?
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@John Bell, if this or one of the other answers solved your issue please click the approptiate check mark. This helps others in the future.
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Dear John,
It depends.. what version of IE is it?
See here for a list of supported browsers;
https://confluence.atlassian.com/cloud/supported-browsers-744721663.html
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What version of Service Desk are you on? I think 3.2 doesn't support IE, we ran into that and had to upgrade.
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