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When the status is changed the date will automatically be blank

Eunice Malana
Eunice Malana I'm New Here Dec 01, 2022

I have a field Defect Close Plan which is a calendar/date field, when the  status is change to Failed-Retest the date will automatically be blank.

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Mark Segall
Mark Segall Community Leader Dec 01, 2022

Hi @Eunice Malana - To confirm, are you looking to automate clearing that date field when the status transitions to Failed-Retest?  If so, your rule would look something like this?

  • TRIGGER: Issue Transitioned (To Failed-Retest)
  • ACTION: Edit Issue (Defect Close Plan)
    Leave the field blank and it will be cleared
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