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When clicking on the issue link in email the page no longer opens.

When clicking on the issue link in email the page no longer opens.

It works for all projects except for a couple. When clicking on the issue link in the email, the page opens with the following message. 

Please help point me out in the right direction to resolve this issue. Thank you!

Wrong Link

You have clicked on an invalid link. Please make sure that you have typed the link correctly. If are copying this link from a mail reader please ensure that you have copied all the lines in the link.

1 answer

0 votes
Jack Community Leader Jul 01, 2021

Have you inspected the link and compared to one that is working? Have you tried additional   Browsers ?

Hi,

So the links look different. Where are these configured?

Thanks

Thank you for reaching out to help. I have went ahead and opened a ticket with Atlassian. 

I just created a new issue and it does work from the email. So something fishy with some of the links.

Thanks again!

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