Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

When attempting to sign into Jira for Mac it fails to actually sign in

Hey Everyone,

 

On macOS Big Sur 11.0 Beta 20A5384c when attempting to sign into Jira for Mac, it fails to actually initiate the login process.

 

 

When clicking okay, it redirects to the sign up/login page of the application. This persists post re-install and reboot no matter the network. 

1 answer

1 accepted

0 votes
Answer accepted

Hello @Hayden Whitfield,

Welcome to Atlassian Community!

The issue that you are facing was reported as a bug and it seems resolved now. 

Just to keep everybody aware, this was a Big Sur bug, and it was fixed on the latest version of Big Sur (Update 10)

Please, make sure everything is updated and if you face any issue, let us know.

Regards,
Angélica

I just upgraded to Big Sur this week (11.1) and I can no longer login using the Jira Macos App.  Everything is up to date. 

 

Login fails and says "We couldn't log you in.  Wait a minute and try again"

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
TAGS
Community showcase
Posted in Jira Software

Presenting the "Best of 2020" Jira Software roundup!

Catch up with Atlassian Product Managers in our 2020 Demo Den round-up! From Advanced Roadmaps to Code in Jira to Next-Gen Workflows, check out the videos below to help up-level your work in the new ...

7,139 views 8 28
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you