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When attempting to sign into Jira for Mac it fails to actually sign in

Hey Everyone,


On macOS Big Sur 11.0 Beta 20A5384c when attempting to sign into Jira for Mac, it fails to actually initiate the login process.



When clicking okay, it redirects to the sign up/login page of the application. This persists post re-install and reboot no matter the network. 

1 answer

1 accepted

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Answer accepted

Hello @Hayden Whitfield,

Welcome to Atlassian Community!

The issue that you are facing was reported as a bug and it seems resolved now. 

Just to keep everybody aware, this was a Big Sur bug, and it was fixed on the latest version of Big Sur (Update 10)

Please, make sure everything is updated and if you face any issue, let us know.


I just upgraded to Big Sur this week (11.1) and I can no longer login using the Jira Macos App.  Everything is up to date. 


Login fails and says "We couldn't log you in.  Wait a minute and try again"

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