When I put a ticket on hold, can the other side un-hold the ticket?

Martin Svoboda June 3, 2021

Essentially the title. If I put a "ticket" on hold, can the other person (who raised the ticket) un hold it once he finds it suitable?

MicrosoftTeams-image (4).png

 

Thank you!

1 answer

0 votes
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 3, 2021

Yes basically you’re asking if any user can transition an issue. So as long as you allow other users to transition issues then they can certainly transition it out of “on hold“

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events