Essentially the title. If I put a "ticket" on hold, can the other person (who raised the ticket) un hold it once he finds it suitable?
Thank you!
Yes basically you’re asking if any user can transition an issue. So as long as you allow other users to transition issues then they can certainly transition it out of “on hold“
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.