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What's the best way to share a project board with a client?

Is there a good way to give a client access to the project board?

Rather than giving full access to the board, we'd like to ability to:

- Give the client a view-only access but give them the ability to request updates on issues/stories from within Jira.

Is this possible?

At the moment, we're setting up a new, simplified board for the client to give them access to, rather than sharing the live, dev board with them.

1 answer

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Answer accepted

Hello Laura,

Welcome to Atlassian Community!

In Jira Software, in order to allow people to view the board, it's necessary to give a license and with that, they will have full access to the board. 

Currently, there is no permission to only view a board on Classic or Next-gen projects. It's possible to allow an unlicensed or licensed user of other products (Service Management or Core) to view the tickets of a project, but they won't be able to access the board, since this is a Jira Software feature.

Hope this helps!

If you have any other questions regarding this matter, please let us know.

Regards,
Angélica

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