Is there a good way to give a client access to the project board?
Rather than giving full access to the board, we'd like to ability to:
- Give the client a view-only access but give them the ability to request updates on issues/stories from within Jira.
Is this possible?
At the moment, we're setting up a new, simplified board for the client to give them access to, rather than sharing the live, dev board with them.
Welcome to Atlassian Community!
In Jira Software, in order to allow people to view the board, it's necessary to give a license and with that, they will have full access to the board.
Currently, there is no permission to only view a board on Classic or Next-gen projects. It's possible to allow an unlicensed or licensed user of other products (Service Management or Core) to view the tickets of a project, but they won't be able to access the board, since this is a Jira Software feature.
Hope this helps!
If you have any other questions regarding this matter, please let us know.
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