Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

What's the best way to share a project board with a client?

Is there a good way to give a client access to the project board?

Rather than giving full access to the board, we'd like to ability to:

- Give the client a view-only access but give them the ability to request updates on issues/stories from within Jira.

Is this possible?

At the moment, we're setting up a new, simplified board for the client to give them access to, rather than sharing the live, dev board with them.

3 answers

1 accepted

0 votes
Answer accepted

Hello Laura,

Welcome to Atlassian Community!

In Jira Software, in order to allow people to view the board, it's necessary to give a license and with that, they will have full access to the board. 

Currently, there is no permission to only view a board on Classic or Next-gen projects. It's possible to allow an unlicensed or licensed user of other products (Service Management or Core) to view the tickets of a project, but they won't be able to access the board, since this is a Jira Software feature.

Hope this helps!

If you have any other questions regarding this matter, please let us know.

Regards,
Angélica

Hi Angelica, can you please clarify if when sharing a board with client, they can only see the board that is relevant to them, and no other boards of my organisation?

 

I'm looking into doing something similar to Laura where I create a shared space for my clients to monitor project progress, but I need to ensure that their permissions will be strictly to view/comment on their board only. 

 

Thank you

Vasiliki

Like Marius Bartkus likes this

Hey @Laura Millett 

One of the apps made by my company, External Share for Jira, is now able to share Jira issues securely, or even whole Scrum or Kanban Boards with anyone :) 

I hope it may better resolve your use case!

0 votes

Hello @Vasiliki Mitsiou,

Welcome to Community!

When using Classic projects, allowing people to see specific boards will depend on the project permissions. By default, any logged in user with a Jira Software license can view boards, so it will be necessary to change the permission scheme to allow people from specific roles or groups to access the project.

The permission that allows viewing a Software project is “Browse projects”. If they don’t have this permission, they won’t be able to view the project and access the board.

On Next-gen projects, there is no permission scheme, so it will depend on the Project access. 

As I mentioned in my previous answer, there are no permissions specifically for Boards. Once you allow them to view the project, they will be able to see not only the boards but also the roadmap, reports, backlog.

Kind regards,
Angélica

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
Community showcase
Published in Jira Software

👋 Looking for 15-20 volunteers to test Atlassian training content

Hi everyone! Are you interested in beta testing Atlassian University’s newest (unreleased!) training course? We’re looking for 15-20 volunteers to test our newest training course, Basic reporting...

474 views 19 23
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you