What happens to Jira tickets when unsubscribing from Jira Agile?

We are considering cancelling Jira Agile and switching to Jira Classic. We currently have several Jira Agile projects with open tickets. What will happen if we unsubscribe from Jira Agile? Do the tickets convert to a Jira Classic project? Will the data in the tickets be lost? Is there a prescribed way to safely cancel Jira Agile without data loss?

1 answer

1 accepted

0 votes
Accepted answer

Hello Michael,

There should be no data missing after you have cancelling JIRA Agile subscription since JIRA Agile is one of JIRA plugin and still refer to JIRA for its data. I belive that the data will be remained, but you will not be able to use JIRA Agile features(e.g. Agile Boards) anymore until you have subscribed back.

You could ask for backup just to make sure you hold on something.

Hope this helps.


All your sprint information will be affected though, as that's a function of Agile.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Wednesday in Jira

Make your Atlassian Cloud products more secure: our NEW admin security guide

Hey admins! I’m Dave, Principal Product Manager here at Atlassian working on our cloud platform and security products. Cloud security is a moving target. As you adopt more products, employees consta...

100 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you