It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

What does the message 'The filter configured for this gadget could not be retrieved' mean?

Nigel Brown Dec 04, 2017

When logging into the new Jira version, the banner message shown above is displayed in the Filter Results dialogue box. Checking the Issue Navigator does not help explain what this means or how to resolve it.......Please help.

1 answer

0 votes
Tarun Sapra Community Leader Dec 04, 2017

Hello Nigel, 

It seems the filter used in the gadget has been deleted or made private. If you are the owner of the dashboard which has the gadget then you can click on "edit" option on the gadget (when you hover over the gadget you can click on a arrow pointing downward - top right of gadget and then click on edit).

Once in edit mode you will know the filter which is causing the trouble and in the manage filter section you can search for filter and if it's deleted then in the gadget you can use a different filter.

Suggest an answer

Log in or Sign up to answer
This widget could not be displayed.
This widget could not be displayed.
Community showcase
Published in Jira Software

How to prevent the propagation of unused project schemes, workflows & screens in Jira software

Atlassian ranks project attributes as the third most important factor impacting performance in the category of data. It’s not surprising, since project attributes are precisely the rules used to ma...

1,503 views 1 19
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you