Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

What do you do if your velocity chart is not displaying any completed sprint information?

We have one completed sprint and two in progress but nothing is displayed in the Velocity Chart. What could be wrong?

Thanks

Teebekz

3 answers

There's a viewing option in the Velocity Chart called "Hide unrelated sprints".  Try unchecking that to see if your sprint appears.

If it does, you should be able to work out why your sprint isn't showing by reading https://confluence.atlassian.com/jirakb/how-the-hide-unrelated-sprints-feature-works-on-a-velocity-chart-in-jira-1082273005.html

Also, has the workflow changed since the sprint closed? For example your final status used to be done, but is now completed? You could be getting impacted by this bug:
https://jira.atlassian.com/browse/JSWSERVER-11760

Hello Dharma,

 

Thank you for your response.

Not when I posted this question. That just happened today.

Cheers!

 

Teebekz

Hi @Teebekz   Welcome to the community!

The charts and reports are based upon a specific board and it's filter, so... Has the filter changed?  If so, would the completed stories be returned by the modified filter?

Also, what do you see when you bring up the velocity chart?

 

Best regards,

Bill

Hello Bill,

Thank you for your response to my question.

The answer is no, the filter hasn't changed in any way.

What is shown is, "There are no available sprints for this board".

So, do you have an idea of what can be done? Thanks.

Cheers!

 

Teebekz

Hi @DBT 

Two things to specifically check:

Copy your board filter, and try it in Issues and Filters by itself.  Do you get back the issues you expected?  If not, review/improve your filter.

Please see @Dharma Ramos response below about the known defect that occurs when the team's workflow (board columns/status values) has changed after sprint closure.  That one is annoying;, it is likely agile teams improve their workflow over time, so not accounting for "what was my workflow x-weeks ago" in reports seems like a design miss.

 

Best regards,

Bill

Like MaikoID likes this

Okay, thanks so much for your help.

 

We will check that.

 

Cheers!

 

Teebekz

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Software

👋 Looking for 15-20 volunteers to test Atlassian training content

Hi everyone! Are you interested in beta testing Atlassian University’s newest (unreleased!) training course? We’re looking for 15-20 volunteers to test our newest training course, Basic reporting...

635 views 21 26
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you