What dictates when the "Add Parent" field is avaiilable in top toolbar of a request ?

Kim Williams March 20, 2024

In my Service Management projects, we sometimes have the option " Add Parent" in the top toolbar of a request,  and sometimes not.   It doesn't seem to be related to permissions or request type.   Maybe it is?   Looking for the answers so it's available to users/reporters in most applicable cases... 

 

Thanks so much! 

KW 

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Stephen Wright _Elabor8_
Community Leader
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March 23, 2024

Hi @Kim Williams 

You'd usually find it in most Issue Types, it lets you add an Epic above an issue, as the parent.

What Issue Types is it not showing up for? And where are they in the hierarchy?

Ste

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