We currently have both MS Communicator and Skype, so am looking for rationales as to what **more** HipChat would give us because of its integration with Jira. Apart from the more obvious possibility that probably "less keystrokes are needed" if using HipChat with Jira instead of Skype or Communicator, anybody know what other specific benefits that the **Integration** of HipChat with Jira provides that Skype and Communicator could not?
I would suggesting using HipChat and you'll find out rather quickly...
There are 3 huge benefits:
In addition to that - the mobile integration, the always there transcripts etc are awesome!
Notifying people in a room when something has happened with an issue is the most common usecase, e.g:
You can also set for what kind of issues you want updates posted in the room by using a simple Type and Priority filter or a full power of JQL.
Other useful functionality are
The full documentation is here: https://confluence.atlassian.com/display/JIRA/Configuring+JIRA+with+HipChat
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