Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

What are steps to make a ticket OBE (Overtaken By Events)

What are steps to make a ticket OBE (Overtaken By Events)

2 answers

0 votes
Jack Community Leader Jul 08, 2021

Hi Florence,

I’m sorry I really don’t understand what overtaken by events means. Maybe this is some industry term but I’m just not familiar with. Regardless how is OBE condition captured in Jira?

0 votes
John Funk Community Leader Jul 08, 2021

Hi Florence - Welcome to the Atlassian Community!

Sounds like you want to add that to the list of options for the Resolution field. 

Got to Settings > Issues > Issue Attributes > Resolutions 

Then add that as a new Resolution.

Then you will need to update your workflow for the transition that moves to the done status category to add that to your post function. (If you are using a transition screen to select the OBE option when you mark an issue as done then should be already ready to go)

Jack Community Leader Jul 08, 2021

As good a guess as any!

Like John Funk likes this
Jack Community Leader Jul 08, 2021

Unless OBE can be declared on an open issue then maybe a custom field?

John Funk Community Leader Jul 08, 2021

In my experience, OBE is a conclusion to something. Like there is nothing to do here because it has been overcome by events. But she might have a different scenario going on  :-)

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
TAGS
Community showcase
Published in Jira

⏰ Day in the life of a Jira Admin!

Hello Community! We thoroughly enjoyed this just-for-fun conversation in the Jira Admin Group about what it's like to be a Jira Admin. For #JiraJuly, our talented designers created these graphics t...

948 views 2 22
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you