What action causes an update to the "Last Viewed" field?

Bob Hannau February 28, 2024

I'm trying to understand what triggers the "Last Viewed" field date to be updated? I'm trying to get a snapshot of issues within a date range within a sprint:

ie: in a 2-week sprint how much work was assigned and completed in the first week compared to the second week? I'm doing data dumps of the project and using Pivot tables to calculate what I need. The "Last Viewed" field, "Updated" field, and "Resolved" field all look like dates I can use. But, I'm not sure what cause the "Last Viewed" field to update.



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Bill Sheboy
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February 28, 2024

Hi @Bob Hannau 

Last Viewed appears to be any individual viewing of the issue: separate browser tab, selection pop-up, or selection sidebar viewing.  https://support.atlassian.com/jira-software-cloud/docs/jql-fields/#Last-viewed

Although that value does not appear to have anything to do with what you are measuring for assigned and completed.  Instead statusCategoryChangedDate, Resolution, or CHANGED operator could be used (for assignee).

Kind regards,

Bob Hannau March 1, 2024

Hi @Bill Sheboy 

Thank you for the info it is a big help.

Best Regards,


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