Degraded performance We are experiencing technical difficulties at the moment. We will report back when have further details.
We are getting error 500 when running JIRA after upgrading to v7.6.1#76002-sha1:21e6670. I got a log referral number of "5bd2da60-d131-456d-8958-9804c9a6ef5f".
The cause is not specific. I get over 500 lines that start with "java.lang.RuntimeException...."
The top line says "java.lang.RuntimeException: javax.servlet.ServletException: java.lang.RuntimeException: javax.servlet.ServletException: java.lang.RuntimeException: javax.servlet.ServletException: java.lang.NoSuchMethodError: com.atlassian.jira.security.JiraAuthenticationContext.getLoggedInUser()Lcom/atlassian/crowd/embedded/api/User;"
Any assistance you can provide would be greatly appreciate it. Not sure what to do from here.
In the past plugins have caused this issue, specifically plugins that are no longer needed by the software from earlier versions, etc. Please try the following and let me know the results:
Let me know if that works and we"ll go from there.
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