We have created a story and under that we have setup a task that needs to be created automatically

Jeevan Kumar K G March 12, 2024

We have created a story and under that we have setup a task that needs to be created automatically and i have linked story ticket to task...the challenging thing i am facing is to copy all the fields from story to task

3 answers

0 votes
Nicolas Werle _Decadis AG_
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
March 12, 2024

Hi @Jeevan Kumar K G ,
I am part of the support team of Decadis AG and I would like to propose a solution using our app Jira Workflow Toolbox.

Issues can be created automatically in a transition and fields can also be set automatically.

If you need more information about this or other implementations, please do not hesitate to contact us in this thread or via our Support Service Desk or visit our documentation.

Best regards,

Nicolas

0 votes
Walter Buggenhout
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 12, 2024

Hi @Jeevan Kumar K G,

It may be a bit of work, but it's not difficult. Automation has a clone issue action, where you can select all the fields you want to copy. Then, all you need to do is select copy from trigger issue for each field:

Screenshot 2024-03-12 at 17.11.51.png 

From your description, you probably want to add a link to the story you are creating this task from. To add such a link, also add the Linked Issues field, select the desired link type and link it to the trigger issue, as indicated here:

Screenshot 2024-03-12 at 17.15.02.png

Hope this helps!

0 votes
Kristján Geir Mathiesen
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 12, 2024

Hi @Jeevan Kumar K G 

Are you using the "Fetch" action to refresh the newly created ticket?

Then you should be able to copy the fields from the Story to the task, one by one.

HTH,
KGM

Kristján Geir Mathiesen
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 12, 2024

"Re-fetch issue data" is the proper name of it :)

refetch.jpg

Best,
KGM

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events