It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

We are trying to run jira in https, with a nginx proxy and we have this error

Pilar Iglesias Jul 17, 2017

The Base URL for gadgets health check has failed in your system.

  • Find out more
  • Don’t remind me again

1 answer

0 votes
Stefan Arnold Jul 17, 2017

Base URL in Jira correctly set to the https link?

Correct proxy configuration in jira server.xml?

Pilar Iglesias Jul 17, 2017

Yes I've changed Base URL with https:// url


I don't know what I have to change in server.xml configuration.

Can you help me?

Stefan Arnold Jul 17, 2017

In you server.xml you find the section <Connection>

There you need to enter the proxy information.

This is the part from my server.xml:

 <Connector port="8080"


 Configuring NGINX and the Tomcat Connector is also described here:

Nic Brough [Adaptavist] Community Leader Jul 17, 2017

It's usually the proxyName, proxyPort and scheme settings that are wrong, as they have to be added to make a proxy work with Atlassian applications.

Pilar Iglesias Jul 17, 2017

Thanks! I still have some problems but it works!

Suggest an answer

Log in or Sign up to answer
This widget could not be displayed.
This widget could not be displayed.
Community showcase
Published in Jira Software

How to prevent the propagation of unused project schemes, workflows & screens in Jira software

Atlassian ranks project attributes as the third most important factor impacting performance in the category of data. It’s not surprising, since project attributes are precisely the rules used to ma...

1,546 views 1 19
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you