Want to close issues created in JIRA software on back dates and not the current date and time.

Dear Sir/Madam,

Already sent an email on support-system@atlassian.com 15 days back but no reply.

We are facing problem that how to close the identified long pending issues created in the JIRA software and want to close those issues on back dates and not on current date & time. These issues were already solved but not marked in JIRA on that date and time.

Please provide the solution and method that how to do this so that we can get the correct and updated report from JIRA software.

Please treat this urgent and give a reply on email id puneet.srivastava@jalindia.co.in

 

 

1 answer

0 vote

Hello Puneet,

It is not possible to set the resolved date to be a different date other than the current date. This is hard-wired into Jira and not possible to update, with the exception of some scripts or database edits. Have a look at the discussion here: 

Let us know if you have any questions.

Kind Regards,
Shannon

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Feb 15, 2018 in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

1,183 views 6 19
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot