Want to close issues created in JIRA software on back dates and not the current date and time.

Dear Sir/Madam,

Already sent an email on support-system@atlassian.com 15 days back but no reply.

We are facing problem that how to close the identified long pending issues created in the JIRA software and want to close those issues on back dates and not on current date & time. These issues were already solved but not marked in JIRA on that date and time.

Please provide the solution and method that how to do this so that we can get the correct and updated report from JIRA software.

Please treat this urgent and give a reply on email id puneet.srivastava@jalindia.co.in

 

 

1 answer

This widget could not be displayed.

Hello Puneet,

It is not possible to set the resolved date to be a different date other than the current date. This is hard-wired into Jira and not possible to update, with the exception of some scripts or database edits. Have a look at the discussion here: 

Let us know if you have any questions.

Kind Regards,
Shannon

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Apr 22, 2018 in Jira Software

How-to setup a secured Jira Software 7.9.0 on Ubuntu 16.04.4 in less than 30 minutes

...PermissionsStartOnly=true User=www-data Group=www-data ExecStart=/opt/jira/bin/startup.sh ExecStop=/opt/jira/bin/shutdown.sh TimeoutStartSec=120 TimeoutStopSec=600 PrivateTmp=true [Install] WantedBy...

1,490 views 10 12
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you