View unresolved issues in Average Age report

[Monica Collins]

I have a user that has created an Average Age report for a project.  They entered in the project, a period of Monthly and Days Previously of 400.  The report is showing data.  The user now wants the view the unresolved issues reported.  How do we get to those?  

[Bill Sheboy]

Hi @Monica Collins 

Do you mean the Average Age gadget on dashboards?

If so, I believe that gadget accepts either a board or a filter, so you could copy the current filter used and add criteria to only included unresolved issues for the second report.

Kind regards,
Bill

[Monica Collins]

No.  On the left of the project, we click on Reports.  Once there, we select Average Age Report.  The users wants to view the unresolved issues that make up the report.

[Bill Sheboy]

Thanks for clarifying, Monica.

That built-in report uses the board filter, or the filter you specify.  For whichever is used, you could copy/update the filter to see the issues in advanced search by adding to the filter's criteria:

AND resolved IS EMPTY