View this issue button gone
There used to be a "view issue" or "view this issue" button where I have highlighted below. Where did this button go?
I need to be able to add other people to the ticket so that when I use "reply to customer" multiple people are emailed. I do not want to add them as watchers because these are external clients I need to add.
1 answer
Hello Annabelle,
Welcome to Atlassian Community!
The option to view the request is related to the customer portal and this option only appears when the request type is not empty.
I see on the screenshot that the field was not filled, that's why the link is not appearing.
Please, select a valid request type and refresh the page and the option will appear.
If you have any other questions regarding this matter, please let us know.
Regards,
Angélica
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