Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,294,705
Community Members
 
Community Events
165
Community Groups

View doesnt work

One of our employees does not see one of the projects on the list. How to make him see? Of course, he has jira-software permissions. Could it be subject to toll limits?

1 answer

Hi @Marcin Łaś ,

Welcome to the Community.

Could you please check browse permissions of the project. 

https://support.atlassian.com/jira-cloud-administration/docs/permissions-for-company-managed-projects/

Hi @Sreenivasaraju P 
I don't think it is a question of permissions because so far I have been creating Jira accounts for every new employee without any problems and never before has there been such a problem. Are you absolutely sure that in our case it is not a question of subscription? We have a standard package.

Hi @Marcin Łaś ,

As you mentioned, user has problem with only one project. so mostly it should be problem with permission only.

The case is that there is a problem with access by a user established a few years ago, who had access there, and a new one, which he got a few days ago. Other users founded a few years ago have no problem.

@Sreenivasaraju Pdo you have any idea what it might be?

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Jira Software

Upcoming changes to epic fields in company-managed projects

👋 Hi there Jira Community! A few months ago we shared with you plans around renaming epics in your company-managed projects. As part of these changes, we highlighted upcoming changes to epics on...

14,340 views 35 44
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you