Using the "OR" operation in Automations

Adam April 30, 2021

I'm trying to create an automation who's condition is the value of a field.
It works well, but I'd like to have the condition include an "OR" operator.

For example:

Field X contains:  Black OR Red

Is possible? I cant' seem to find documentation about it and trial/error hasnt' worked either.

Thanks for your help

2 answers

2 votes
Fabian Lim
Community Leader
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April 30, 2021

You are better of using the JQL Condition:

jql condition.png

Regards,

Fabian

Adam April 30, 2021

Awesome.. the JQL condition worked like a charm!.. thanks @Fabian Lim 

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0 votes
Trudy Claspill
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 30, 2021

Hello @Adam 

What type of field is it?

If it is a selection list you should be able to use the "is one of" option in the condition.

Screen Shot 2021-04-30 at 9.08.47 AM.png

Adam April 30, 2021

Thanks.. It's just an unformatted text field (could be any value in it).

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