Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,555,779
Community Members
 
Community Events
184
Community Groups

Users not receiving notification emails

Edited

User meenakshi.garg@endclothing.com is not receiving notification emails from Jira projects at all other users are not affected our platform is https://endlondon.atlassian.net/

Can someone assist in rectifying this issue ASAP please?

@atlassiansupport 

Thanks,

Jon Maguire.

jon.maguire@endclothing.com

2 answers

1 accepted

0 votes
Answer accepted

I logged a call with Atlassian and they confirmed the emails were bouncing internally their end and cleared the fault and now all is working fine.

0 votes
Malik_DevSamurai_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
Apr 03, 2023

Hi @jon.maguire ,

Have you tried to fix this issue in personal setting yet, if not maybe you should take a look at this: https://support.atlassian.com/jira-software-cloud/docs/manage-your-jira-personal-settings/

You also might want to check your email spam inbox or settings to see if there are some mistakes in your email setup.

Thanks for the reply @Malik_DevSamurai_  I have checked all of the mentioned in your reply and all setting are as they should be thanks. I read somewhere that it could be something to do with a suppressionlist that I do not have access to and needs to be cleared by Jira?

Malik_DevSamurai_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
Apr 03, 2023

I also read it, maybe you need some technical help from Atlassian Team

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events