Users not found

Hi - I'm trying to assign users to issues but no matter who I type, no users are found except for myself. I've added 12 users. I was able to make an assignment earlier in my configuration but now I can no longer do so. It just says "no matches".

1 answer

0 votes

Hi Amy,

Can you still see the users in the User browser with all of their groups associated?

Maybe they simply don't have the Assignable Users permission anymore in your project permission scheme.

You may easily check if they have this permission by using the JIRA Admin Helper. :)

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Statuspage

Introducing Statuspage Getting Started guides! First up: What is Statuspage?

Over the next several weeks we'll be sharing some of our Getting Started guides here in the community. Throughout this series of posts, we'd love to hear from customers and non-customers ab...

185 views 4 1
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you