Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,299,084
Community Members
 
Community Events
165
Community Groups

User management Issue

Hi everyone,

 

We added a new user (outside company) to a single project with 'view' rights.  User suddenly has access to all the company projects.   What did we do wrong?

 

Kind regards,
Olivier

1 answer

1 vote
Alex Koxaras Community Leader Jun 01, 2022

Hi @Olivier Nipshagen and welcome to the community!

How did you add this user to a project? You gave membership to him directly or via a group. From what is seems you:

  • Added this user to a group with product access
  • This group was added to all projects with a project role
  • This project role was associated of course with certain permissions rights

What I would do in your case is:

  • Create a group called e.g. "Customer View Only Permission" (or any similar according to your likings)
  • Add this user ONLY to this group
  • Grant this group product access
  • Create a project role called "Viewer"
  • Go to the project and grant the Viewer membership to this user
  • Edit the project permissions scheme and grant the Browse project permission to the Viewer role

CAUTION: Make sure that the project permission scheme isn't shared with any other project. If it is, then automatically, if you change it like suggested, that user will be able to see all shared projects.

Hope the above helps!
Alex

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
Community showcase
Published in Jira Software

Upcoming changes to epic fields in company-managed projects

👋 Hi there Jira Community! A few months ago we shared with you plans around renaming epics in your company-managed projects. As part of these changes, we highlighted upcoming changes to epics on...

14,932 views 37 49
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you