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User Settings - Is there a fault with Jira Software setting

I am trying to do some housekeeping, and tidying up the users and what access they have and need. However the Jira Software setting always says "Never used this product" when I know they have used it. Does anyone know why this does not show when someone last logged into Jira, and only works for Confluence.


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Answer accepted

Hello Steve,

Thank you for getting in touch with Atlassian Community!
It looks like you're running into an existing bug, which can be found here:


Please be sure to watch it, so that you are notified when this is fixed in a future release.


Thanks Angelica

How convenient, while we get charged...

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