User Invite could not be sent to QQ Enterprise Mail in China.

Hi, I just using JIRA cloud recently days,

And I want to invite my teammates to join the team, they could no be received the invite mail.

Would you like to check the invite mailer?

or told me how to resolved it.

1 answer

0 votes

Hi Peter,

  • Has this ever worked?

Here is the exception we're seeing in the logs:

Messaging Exception in service 'com.atlassian.jira.service.services.mail.MailFetcherService$MessageProviderImpl' when getting mail: From DOUBO email not found: From DOUBO email not found

I would start by checking the email address that is setup for your mail handler.

Cheers,

Branden

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Thursday in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

937 views 5 18
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot