User Invite could not be sent to QQ Enterprise Mail in China.

Hi, I just using JIRA cloud recently days,

And I want to invite my teammates to join the team, they could no be received the invite mail.

Would you like to check the invite mailer?

or told me how to resolved it.

1 answer

0 votes

Hi Peter,

  • Has this ever worked?

Here is the exception we're seeing in the logs:

Messaging Exception in service 'com.atlassian.jira.service.services.mail.MailFetcherService$MessageProviderImpl' when getting mail: From DOUBO email not found: From DOUBO email not found

I would start by checking the email address that is setup for your mail handler.

Cheers,

Branden

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