Upgrading jira manually

[Karim Belhadj]

Hello team
Today I try to update my jira 7 to 8.1 so , I download jira software archive , also I changed the jira. Application proprieties ti point to my new home directory , all works fine , but at the end I noticed that jira core was upgraded to version 8.1 , but jira software still with version 7,13 , and a message appear that jira software 7,13 it’s not compatible with jira core 8.1 and when I download the jira software obr and try to install it I can not . So I do not understand zhar happened and if I did some thing wrong ?

I need your help


Regards

[Nic Brough _Adaptavist_]

With a manual upgrade, all you've installed is Jira Core (the platform).  You don't need to download or install an obr though, you should be able to upgrade Software from "Admin -> manage applications"

[Karim Belhadj]

Hello @Nic Brough _Adaptavist_  okay , but why I can not update my Jira software from manage application ? I click to update and I can’t also, when I upload the application it doesn’t work .

The logs :

2019-04-22 12:13:56,578 localhost-startStop-2 INFO [c.a.jira.startup.DefaultJiraLauncher] Stopping launchers
2019-04-22 12:13:56,591 localhost-startStop-2 ERROR [o.a.c.c.C.[Catalina].[localhost].[/]] Exception lors de l'envoi de l'évènement contexte détruit (context destroyed) à l'instance de classe d'écoute [com.atlassian.jira.startup.LauncherContextListener]
java.lang.NullPointerException

regerds 

[Nic Brough _Adaptavist_]

That's an error you usually see during shut-down of the Tomcat.

What errors are you getting when you click "update" in the application manager?

[Karim Belhadj]

@Nic Brough _Adaptavist_ 

this is the log ;

2019-04-29 11:26:46,141 JiraImportTaskExecutionThread-1 INFO anonymous 686x132x1 15g89vv 0:0:0:0:0:0:0:1 /secure/SetupImport.jspa [c.a.j.bc.dataimport.DefaultDataImportService] Running JIRA Data Import...
2019-04-29 11:26:46,199 JiraImportTaskExecutionThread-1 INFO anonymous 686x132x1 15g89vv 0:0:0:0:0:0:0:1 /secure/SetupImport.jspa [c.a.j.bc.dataimport.DefaultDataImportService] Importing XML data...
2019-04-29 11:26:46,199 JiraImportTaskExecutionThread-1 INFO anonymous 686x132x1 15g89vv 0:0:0:0:0:0:0:1 /secure/SetupImport.jspa [c.a.j.bc.dataimport.DefaultDataImportService] Importing data is 2% complete...
2019-04-29 11:26:46,200 JiraImportTaskExecutionThread-1 ERROR anonymous 686x132x1 15g89vv 0:0:0:0:0:0:0:1 /secure/SetupImport.jspa [c.a.j.bc.dataimport.DefaultDataImportService] Error parsing export file: org.xml.sax.SAXParseException; lineNumber: 1; columnNumber: 1; Content is not allowed in prolog.
org.xml.sax.SAXParseException; lineNumber: 1; columnNumber: 1; Content is not allowed in prolog.
at org.apache.xerces.parsers.AbstractSAXParser.parse(Unknown Source)
at org.apache.xerces.jaxp.SAXParserImpl$JAXPSAXParser.parse(Unknown Source)
at com.atlassian.security.xml.RestrictedXMLReader.parse(RestrictedXMLReader.java:103)
at com.atlassian.jira.bc.dataimport.DefaultDataImportService.parseXmlAndValidateBackupData(DefaultDataImportService.java:390)
at com.atlassian.jira.bc.dataimport.DefaultDataImportService.doImport(DefaultDataImportService.java:290)
at com.atlassian.jira.web.action.setup.DataImportAsyncCommand.unsafeCall(DataImportAsyncCommand.java:82)
at com.atlassian.jira.web.action.setup.DataImportAsyncCommand.call(DataImportAsyncCommand.java:64)
at com.atlassian.jira.web.action.setup.DataImportAsyncCommand.call(DataImportAsyncCommand.java:30)
at com.atlassian.jira.task.ImportTaskManagerImpl$TaskCallableDecorator.call(ImportTaskManagerImpl.java:157)
at com.atlassian.jira.task.ImportTaskManagerImpl$TaskCallableDecorator.call(ImportTaskManagerImpl.java:133)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)

regards