Updates to items results in story items with a line through it, even though the status hasn't changed?

 

1 answer

0 votes

The usual culprit for this is that you have put the "resolution" field on the "edit" screen.  If you do that, then ANY edit on the issue will set the resolution and hence break the issue.

Check the edit screen and remove the resolution field if it is there.  The field should ONLY be put on "view" and "transition into a closed type status"

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 29, 2019 in Jira Software

Transforming Jira Software projects for general project management purposes

...It's true that there are projects in Jira; but they are merely a way to cut off issues, to tell them apart from other sections of work and to apply rules that are specific to that team (the schemes)....

206 views 0 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you