My "Add Sprint" button is disabled but I have no active sprints. The Work board is saying "You have no active sprints". I have 2 issues is the backlog.
Have you moved your issues in your Backlog above the grey line?
You need to select the available issues of your backlog and drag-and-drop them above the grey line that defines the Sprint. everything above the line will be added to the Sprint, everything under it will be ignored.
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Time to contact support then...support.atlassian.com
Good luck!
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You need to be a project administrator for all projects shown in the board. Try getting those permissions and you should be able to both add and start a sprint.
Thanks,
Shaun
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I got it.
After Enabling Ranking I was able to drag issues and start the sprint.
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All the issues on my board are from a single project called "IA".
Also
I'm a member of the jira-administrators group and the jira-administrators group has Administrators role for project IA.
I noticed that I lost the ability to start a sprint immediately after prematurely killing a previous sprint. Could that have something to do with it?
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