It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Unable to start a sprint

My "Add Sprint" button is disabled but I have no active sprints. The Work board is saying "You have no active sprints". I have 2 issues is the backlog.

2 answers

1 accepted

0 votes
Answer accepted

Have you moved your issues in your Backlog above the grey line?

You need to select the available issues of your backlog and drag-and-drop them above the grey line that defines the Sprint. everything above the line will be added to the Sprint, everything under it will be ignored.

Tried that already. I'm unable to move the issues.

Time to contact support then...support.atlassian.com

Good luck!

You need to be a project administrator for all projects shown in the board. Try getting those permissions and you should be able to both add and start a sprint.

Thanks,
Shaun

I got it.

After Enabling Ranking I was able to drag issues and start the sprint.

All the issues on my board are from a single project called "IA".

Also

I'm a member of the jira-administrators group and the jira-administrators group has Administrators role for project IA.

I noticed that I lost the ability to start a sprint immediately after prematurely killing a previous sprint. Could that have something to do with it?

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Software

Early Access: If you use Jenkins and Jira Software Cloud, you need to read this!

The Jira Software Cloud Team has been busy working on a simple, secure, and reliable way to integrate your build and deployment information from Jenkins with Jira Software Cloud. This means you don’t...

729 views 0 11
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you