Unable to run config.bat

Hi,

I'm having an issue where I cannot run the config.bat. I end up getting:

C:\Program Files\Atlassian\JIRA\bin>config.bat
'"C:\Program Files\Java\jre1.8.0_144\bin\jre\"' is not recognized as an internal or external command,
operable program or batch file.

after adding the environment variable. I followed what I found here: https://jira.atlassian.com/browse/JRASERVER-59656 

Nothing seems to be working. I need to migrate the database over to SQL Server.

Any ideas? 

Thanks!

2 answers

Actually, strange thing. I removed the environment variable and config.bat ran. I even changed my check-java.bat back to the original that shipped.

0 vote

Hi Travis,

As an alternative you can modify the dbconfig.xml directly.  You can use the Sample dbconfig.xml file in the Connecting JIRA applications to SQL Server 2012 knowledge base for reference.  That should at least get you past the portion where you need to connect to the new database so you can proceed.

As to why the config.bat is failing even after following those steps, I did find some information that may be of assistance:

there is a " missing after %_EXECJAVA:
for /f "tokens=2 delims=." %%a in ('"%_EXECJAVA" -version 2^>^1') do (

Because of that, our Java version could not be determined. The version could be determined after we manually added " in line 12.

I was unable to verify as I do not have a Windows installation, however, that came from a Support ticket and the user requested the ticket be closed so you may try that and see if that helps.

Cheers,

Branden

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Feb 15, 2018 in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

1,134 views 6 19
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot