Unable to remove request for Greenhopper unlimited

ucas_simonm September 25, 2012

I am in my product dashboard and I wanted to add 'Greenhopper' to my 'OnDemand' account. (at this url https://my.atlassian.com/product)

At first I accidentally requested a licence key for the self hosted version. I can now not remove this the MyAtlassian Licenses page.

Can some one remove this for me. Thanks Simon.

By the way I did manage to successfully add in to my OnDemand account instead.

1 answer

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Luzia Mendes
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September 25, 2012

Hi,

Having extra-unuseful licenses on my.atlassian.com is not actually a problem. You only need to confirm none of them is marked as 'renew automatically' or something like that. BUT, if it's annoying you (and it must be), you should send an email to sales@atlassian.com and ask them to delete it for you.

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